MPower is an ISO 27001:2013 and PCI-DSS Version 3.0 certified company.MPower is an ISO 27001:2013 and PCI-DSS Version 3.0 certified company.MPower is an ISO 27001:2013 and PCI-DSS Version 3.0 certified company.

Services - SAP - Enterprise Solutions

application-management-services

SAP Enterprise Solutions (AMS):

MPower’s SAP Enterprise Solutions (AMS) supports a round-the-clock operation with functional and technical expertise leveraging an efficient on-shore and off-shore delivery model that improves the SAP solution-based landscapes and ensures an uninterrupted business operations and an ongoing productivity improvement in your organization in a cost effective manner.

Our Service model helps customers with:
  • Application support, BASIS and Security support, enhancements and bug fixes.
  • Execution of Service Requests, Application Administration and Release Management.
  • Roll outs, upgrades, extensions and migrations.
  • DBA support and system administration.
  • Help desk services using SLA frameworks.
  • 1st and 2nd level support.
  • Monitoring and trouble-shooting daily/weekly/monthly jobs.
  • Performance monitoring and tuning.
  • Analysis & reporting.
  • Robust support ,governance and transition methodology.